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Terms of Service

These terms are here to make sure expectations are clear and that your experience with Awaken Naturopathy is safe, supportive, and enjoyable.

Last updated September 2026

Welcome to Awaken Naturopathy. By booking an appointment, purchasing a service or product, or using this website, you agree to the following Terms of Service.

These terms are here to make sure expectations are clear and that your experience with Awaken Naturopathy is safe, supportive and enjoyable.

1. Our Services

Awaken Naturopathy provides naturopathic consultations, wellness support, skin consultations and corneotherapy-based facial treatments.

Our services are designed to provide individualised education, guidance and support. They are not intended to replace medical diagnosis, treatment or advice from your GP or other qualified healthcare professional.

Where appropriate, you may be encouraged to seek additional medical assessment or care.

2. Individualised Advice

Recommendations are tailored to your individual circumstances, goals and health information provided during your consultation.

For this reason, recommendations should not be shared with or followed by another person without appropriate professional guidance.

Your results may vary depending on your individual circumstances, consistency with recommendations and a range of factors outside of our control. While we aim to support meaningful and sustainable improvements, specific outcomes cannot be guaranteed.

3. Appointments and Booking

Appointments are available by booking through our online booking system or by contacting Awaken Naturopathy directly.

By booking an appointment, you agree to provide accurate and complete information that may be relevant to your care.

Please let us know as soon as possible if any of your circumstances change or if you need to update information provided during your consultation.

4. Cancellations and Rescheduling

We understand that life happens and sometimes appointments need to be changed.

Please provide as much notice as possible if you need to cancel or reschedule your appointment.

Appointments cancelled or rescheduled with less than 24 hours' notice, as well as missed appointments, may incur a cancellation fee.

Where possible, we will always try to work with you to find another suitable appointment time.

5. Payments

Payment is required at the time of your appointment unless otherwise agreed in advance.

We accept the payment methods made available through our booking system.

Any applicable fees, including cancellation fees, are the responsibility of the client.

Prices for services and products are displayed on our website and may be updated from time to time. The price applicable at the time of purchase will apply.

6. Products and Supplements

Where supplements, skincare products or other products are recommended, these recommendations are based on the information available to us at the time of your consultation.

Please follow the recommended directions and contact us if you experience any unexpected or concerning symptoms.

If you are pregnant, breastfeeding, taking medication, managing a medical condition or undergoing medical treatment, please let us know before commencing any new supplement or treatment.

You should always follow the advice of your treating medical practitioner regarding prescribed medications and medical treatment.

7. Skin Treatments

Skin and facial treatments are individualised according to your skin's needs and current condition.

Before treatment, you are responsible for disclosing relevant information including allergies, sensitivities, medications, skin conditions, recent procedures and any other information that may affect the safety or suitability of treatment.

While every effort is made to provide safe and appropriate treatments, individual skin responses can vary and no specific result can be guaranteed.

If you have any concerns following a treatment, please contact Awaken Naturopathy so that we can provide appropriate guidance.

8. Your Responsibilities

You agree to:

  • Provide honest and accurate information about your health, medications, supplements, allergies and relevant medical history.
  • Follow recommendations and treatment instructions to the best of your ability.
  • Let us know if your circumstances or health change.
  • Seek appropriate medical care when required.
  • Ask questions if you are unsure about any recommendation or instruction.

You are always encouraged to make informed decisions about your own health and care.

9. Website Content

The information provided on this website, including articles, blog posts, social media content, guides and educational resources, is intended for general educational purposes only.

It should not be considered individualised medical or health advice and should not be used as a substitute for consultation with an appropriately qualified healthcare professional.

While we aim to ensure information is accurate and up to date, we cannot guarantee that all website content will always be complete, current or error-free.

10. Intellectual Property

All content on this website, including written content, images, graphics, resources, branding and educational materials, belongs to Awaken Naturopathy unless otherwise stated.

Content may not be copied, reproduced, republished, distributed or used commercially without prior written permission.

11. Privacy

Your privacy is important to us. Personal information collected through our website, booking system and consultations is handled in accordance with our Privacy Policy.

Please refer to our Privacy Policy for further information about how we collect, use and protect your information.

12. Limitation of Liability

To the extent permitted by law, Awaken Naturopathy is not responsible for outcomes resulting from information that has been provided inaccurately or incompletely, failure to follow recommendations, or circumstances outside of our reasonable control.

Nothing in these Terms of Service is intended to exclude, restrict or modify any rights or remedies you may have under Australian Consumer Law or other applicable legislation.

13. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, business practices or legal requirements.

The most current version will always be published on this website.

14. Contact

If you have any questions about these Terms of Service, please contact Awaken Naturopathy.

Awaken Naturopathy
Molly Ohlback
NSW, Australia
awaken.naturopathy@gmail.com

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